Terms of service
TERMS OF SERVICE
Last Updated: February 15, 2026
OVERVIEW
This website is operated by PawShine (“PawShine,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to PawShine. PawShine offers this website, including all information, tools, and services available from this site (the “Service”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
If you do not agree to all of these Terms, you may not access the website or use any Services.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
You must not transmit any viruses or malicious code. A breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and adapted to technical requirements of networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – PRODUCT INFORMATION DISCLAIMER
All products sold by PawShine are intended for animal use only.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this website have not been evaluated by the U.S. Food and Drug Administration.
Always consult your veterinarian before introducing any supplement to your pet’s diet, especially if your pet is pregnant, nursing, taking medication, or has a medical condition.
Individual results may vary.
Products are manufactured in a facility registered with the U.S. Food and Drug Administration and registered with the California Department of Public Health. Facility registration does not imply FDA approval, certification, or endorsement of any product.
SECTION 4 – ACCURACY OF INFORMATION
We strive for accuracy but do not warrant that product descriptions, pricing, or other content is error-free, complete, or current.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 5 – PRICES AND MODIFICATIONS
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information.
For more details, please review our Refund Policy.
SECTION 7 – RETURNS AND REFUNDS
All returns and refunds are governed by our Refund Policy, available on our website. By making a purchase, you agree to the terms of that policy.
SECTION 8 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. We are not responsible for examining or evaluating the content or accuracy of third-party materials and assume no liability for third-party services.
Your use of third-party tools is at your own risk.
SECTION 9 – USER CONTENT
If you submit reviews, comments, or other content, you grant PawShine a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish such content for marketing or operational purposes.
You agree that your content will not violate any third-party rights or contain unlawful, abusive, or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – PROHIBITED USES
You are prohibited from using the site:
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For unlawful purposes
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To violate intellectual property rights
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To harass, abuse, defame, or discriminate
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To upload malicious code
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To collect personal information of others without consent
Violation may result in termination of access.
SECTION 12 – DISCLAIMER OF WARRANTIES
The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
We do not guarantee uninterrupted or error-free operation.
SECTION 13 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, PawShine shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.
In jurisdictions that do not allow certain limitations, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless PawShine and its affiliates from any claims arising from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. We may terminate access at any time if you violate these Terms.
SECTION 17 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
SECTION 18 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 19 – CONTACT INFORMATION
PawShine
4010 Foothills Boulevard, Suite 103-#87
Roseville, California 95747
United States
Phone: 707-721-4473
Email: info@pawshine.com