Last Updated: February 13, 2026

This Privacy Policy describes how PawShine ("PawShine," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from pawshine.com (the "Site"), or otherwise interact with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any individual who accesses or uses the Services, including customers, website visitors, and others whose personal information we collect.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you should not access or use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. When we make changes, we will post the revised Privacy Policy on the Site and update the "Last Updated" date above. The updated Privacy Policy will be effective as of the date posted on the Site.

Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. In the past 12 months, we have collected personal information in accordance with this Privacy Policy. The specific types of information we collect and how we use it depend on how you interact with us.

In addition to the uses described below, we may use your personal information to communicate with you, fulfill our contractual obligations, comply with applicable legal requirements, enforce our terms and policies, and protect the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you. The sections below describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you provide directly to us through the Services may include:

• Basic contact details, such as your name, billing and shipping address, phone number, and email address;

• Order information, such as details related to your purchases, returns, or exchanges, and payment confirmation information;

• Account information, such as your username and password;

• Shopping activity, such as items you view, add to your cart, or add to your wishlist;

• Customer support information, including the content of communications you send to us when contacting customer service.

Some features of the Services may require you to provide certain personal information. If you choose not to provide this information, you may not be able to access or use certain features of the Services.

Information We Collect Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”). We collect this information using cookies, pixels, web beacons, and similar tracking technologies (collectively, “Cookies”).

Usage Data may include information about how you access and use our Site and Services, including your device information, browser type, IP address, network connection, referring and exit pages, date and time of access, and information regarding your browsing behavior and interactions with the Services.

Information We Obtain from Third Parties

We may obtain personal information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, including Shopify;

• Payment processors that collect payment information (such as credit or debit card details and billing address) in order to process transactions. PawShine does not store full payment card numbers;

• Advertising, marketing, and analytics partners that collect information when you visit our Site, open or click on emails we send, or interact with our Services or advertisements. These partners may use tracking technologies such as pixels, web beacons, software development kits (SDKs), and cookies.

Any personal information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for their independent privacy practices. For more information, please see the section below titled “Third Party Websites and Links.”

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide and fulfill the Services, including processing payments, fulfilling orders, sending transactional communications related to your account and purchases, managing your account, arranging shipping, facilitating returns and exchanges, and enabling product reviews.

Security and Fraud Prevention. We use personal information to detect, investigate, prevent, and take action regarding suspected fraudulent, illegal, or malicious activity. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been compromised, please contact us immediately.

Communicating with You. We use your personal information to respond to inquiries, provide customer support, and improve our Services. We process this information to maintain and enhance our business relationship with you.

Marketing and Advertising. We may use your personal information, where permitted by law, to send you marketing and promotional communications by email, text message (SMS), or postal mail, and to display advertisements for products or services on our Site and other websites.

If you opt in to receive marketing text messages, you consent to receive recurring automated promotional and personalized marketing messages at the phone number you provide. Consent is not a condition of purchase. Message and data rates may apply.

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails. You may opt out of marketing text messages by replying STOP to any SMS message you receive from us.

Information We Collect through Cookies and Tracking Technologies

Like many websites, we use cookies, pixels, and similar tracking technologies (“Cookies”) on our Site. For specific information about the Cookies used in connection with Shopify, please visit https://www.shopify.com/legal/cookies.

We use Cookies to operate and improve our Site and Services, including remembering your preferences, running analytics, understanding user interactions, and delivering relevant advertising. We may also allow third parties and service providers, such as analytics and advertising partners, to use Cookies on our Site to provide services and to tailor advertisements on our Site and other websites.

Where required by law, we obtain your consent before placing certain Cookies on your device. You can manage your Cookie preferences through our cookie banner or privacy settings available on our Site. You may also set your browser to refuse or remove Cookies; however, doing so may affect certain features or functionality of the Services.

Additionally, depending on your location, you may have the right to opt out of certain data sharing activities through the “Do Not Sell or Share My Personal Information” link available on our Site.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes consistent with this Privacy Policy, including:

• Service providers and vendors who perform services on our behalf, such as payment processing, fulfillment, shipping, data analytics, IT services, and customer support;

• Business and marketing partners, including advertising and analytics providers, to provide services and personalized advertising;

• Third parties when you direct or authorize us to disclose your information, such as through social media integrations or shipping providers;

• Affiliates and corporate partners within our business group;

• In connection with a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets;

• To comply with legal obligations, enforce our policies, or protect our rights and the rights of our users or others.

In the preceding 12 months, we have disclosed the following categories of personal information for business purposes:

• Identifiers (such as name, email address, shipping address, and account information);
• Commercial information (such as order history and shopping activity);
• Internet or other similar network activity (such as Usage Data).

These categories were disclosed to service providers, business and marketing partners, and affiliates as described above.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.

In the preceding 12 months, we have “sold” or “shared” (as defined under applicable privacy laws) personal information for the purpose of engaging in targeted advertising and marketing activities.

The categories of personal information shared include:

• Identifiers (such as name, email address, and account information);
• Commercial information (such as purchase history and shopping activity);
• Internet or similar network activity (such as Usage Data).

These categories were shared with business and marketing partners, including advertising platforms and analytics providers.

User Generated Content

The Services may allow you to post product reviews or other content (“User-Generated Content”). Any User-Generated Content you submit to public areas of the Services may be visible to other users and the public.

You are solely responsible for the content you choose to submit. We do not control who may access User-Generated Content and cannot guarantee that others will respect your privacy or keep such information secure. We are not responsible for the privacy, security, accuracy, or misuse of any User-Generated Content.

We reserve the right, but are not obligated, to monitor, review, remove, or modify User-Generated Content at our discretion.

By submitting User-Generated Content, you grant PawShine a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Services and marketing activities.

Third Party Websites and Links

Our Site may contain links to websites or online services operated by third parties. If you access third-party websites through links on our Site, those websites are governed by their own privacy policies and terms of service. We encourage you to review those policies before providing any personal information.

We do not control and are not responsible for the privacy practices, security, or content of third-party websites or services. Information you share on public or semi-public platforms, including social media, may be visible to other users and may be collected or used by those platforms in accordance with their own policies.

The inclusion of a link on our Site does not imply endorsement of the linked website, its content, or its operators.

Children’s Data

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact details below so that we can take appropriate action.

We do not knowingly “sell” or “share” (as defined under applicable privacy laws) personal information of individuals under 16 years of age.

Security and Retention of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Information transmitted to us may not be secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured channels.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, and protect our business interests. When personal information is no longer required for these purposes, we will delete or anonymize it in accordance with applicable law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, subject to applicable law. These rights may include:

• Right to Access / Know – The right to request access to the personal information we collect about you and information about how we use and disclose it;

• Right to Delete – The right to request deletion of personal information we maintain about you, subject to certain exceptions;

• Right to Correct – The right to request correction of inaccurate personal information;

• Right to Data Portability – The right to receive a copy of your personal information in a portable format, where applicable;

• Right to Opt Out of Sale or Sharing / Targeted Advertising – The right to direct us not to “sell” or “share” your personal information or to opt out of processing for targeted advertising purposes.

If you visit our Site with the Global Privacy Control (GPC) signal enabled, we will treat this as a request to opt out of the sale or sharing of personal information for that browser and device. You may also exercise your opt-out rights by clicking the “Do Not Sell or Share My Personal Information” link available on our Site.

• Right to Withdraw Consent – Where we rely on consent, you may withdraw that consent at any time.

• Right to Appeal – If we decline your request, you may appeal our decision by responding to our communication.

Managing Communication Preferences – You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails. You may opt out of marketing text messages by replying STOP to any SMS message. We may still send you transactional or service-related communications.

You may exercise your rights by contacting us using the contact information provided below. We will not discriminate against you for exercising your rights.

We may need to verify your identity before fulfilling your request. You may designate an authorized agent to make a request on your behalf, and we may require proof of authorization and identity verification before processing such requests. We will respond within the time period required by applicable law.

Shopify Advertising Services

We use Shopify ad services, including Shopify Audiences, to help personalize advertising on third-party websites. To learn more about how Shopify processes personal information or to opt out at the platform level, please visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another region with data protection laws governing international data transfers, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or the UK’s approved transfer mechanisms, unless the transfer is to a country that has been deemed to provide an adequate level of data protection under applicable law.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us at:

PawShine  
4010 Foothills Boulevard, Suite 103-#87  
Roseville, California 95747  
United States  

Phone: 707-721-4473  
Email: info@pawshine.com